Skip to main content

USB3 cameras show 0 fps/black screen after few minutes of acquisition

Comments

3 comments

  • James Rha

    I am using at 140ge. I have same problems now. It abrupted stopped. How to solve this problem?

    0
  • Sriram Rangarajan

    Hi James,

      I just noticed the comment as we don't have notifications enabled for comments yet but if you're still running into this, it is a packet size/packet delay issue and adjusting the packet size on the camera to match what is on your NIC should resolve it. If your NIC has jumbo frames, please enable that and then set a packet size in the camera that matches that setting. 

    0
  • Harry Hashimoto

    MMCSS settings would affect camera(regardless of I/F)'s streaming stop.

    For example, USB device connections/removing, sometimes Beep sounds affects camera's streaming.

    In this case, you can try settings below:

    * Disable MMCSS:

    a) Launch regedit
    b) Select "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MMCSS"
    c) Double Click "Start" and open editing popup window.
    d) Change value from 2(Automatic) to 4(Disable), and press "OK"
    e) "File" -> "Close registry editor"
    f) Reboot the PC

     

    0

Please sign in to leave a comment.