Submit a request

Please enter as many details as possible. E.g. how the camera is used, modes, triggers, special interface options etc.

Please fill out using the EXACT JAI model name. E.g. "GO-5101M-PMCL" - not "Go5101pmcl"

Device version is the combined version number for firmware, FPGA, and XML versions.

Operating system including version name/number. E.g. Windows 10.

Which software is used - please fill out with name and version. E.g. eBUS Player 5.10

Your company, or the company you write on behalf of.

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